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Returns

What if I wish to return the item (s)?

 

We hope that you will be happy with your purchases from EDGE OF THE MEADOW however if you wish to return the item (s) please send it back within 14 days after the day on which you receive the product to :

 

EDGE OF THE MEADOW

49 Station Road,

Polegate,

East Sussex,

BN26 6EA

United Kingdom

 

 

 

  • Please note that we cannot accept any returned items where any labels have been removed at any time, or where the items have been used, damaged or soiled in any way.

 

  • We recommend that you return it in appropriate packaging and use “signed for” delivery method and obtain proof of postage.

 

  • We will refund you on the credit card or debit card used by you to pay as soon as we receive the goods in accordance with the criteria  set out above.    

         

 

  • Unless the Product is faulty or not as described, you will be responsible for the cost of returning the Products to us.

 

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

 

What if I wish to cancel my order ?

 

You just need to let us know that you have decided to cancel. The easiest way to do this is to complete the  cancellation form on our website. You can also email us at design@edgeofthemeadow.com . If you use this method we will e-mail you to confirm we have received your cancellation.

 

 

Goods exempt from cancellation and returns:

 

The following items are non returnable / exempt from cancellation:

 

  • Fabric samples.

 

  • Fabric by the meter - Fabric samples are available to purchase for approval  before proceeding with your order of fabric.

 

  • Sale items

 

  • Bespoke items

 

 

What if I have paid for something that is not in stock?

 

If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because we cannot meet your requested delivery date, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.

 

Contact:

 

Please contact design@edgeofthemeadow.com if you would like more information on returns.